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IT budgets not all doom and gloom
Oh, what doom and gloom. The forecasts for IT spending seems destine for more cuts. The Incredible Shrinking Tech-Spending Forecasts laments the headline from The Wall Street Journal. While the Journal is technically correct, several IT research firms have indeed lowered their IT budget forecasts, it overshadows
some important details.
As our CTO pointed out in a recent article, AMR Research reported that IT departments plan to spend 9.3% more on performance improvement than in the previous year, which contrasts with plans for an overall IT spending increase of 5%. One pundit’s well-reasoned analysis is that IT thinks it “can deliver almost twice as much bang this year for each new IT buck compared with their colleagues in the wider business.” This jives with other analyst forecasts including Enterprise Management Associates. EMA has a soon-to-be released report indicating that spending on Business Service Management (BSM) is “poised to surpass” is more mature precursor of Service Level Management (SLM). All this goes to show that IT simply spending its pennies more wisely in an effort to meet its two lasting, if not dichotomous, priorities to improve service quality and maintain or lower costs. - Randy Jones Visitor CommentsLeave a comment |
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Hi Randy,
I just came across this post from March. That soon to be released report is of course now available. While it addresses the BSM and SLM markets broadly, your readers in particular may be interested in this brief teaser: "Business Service Level Manager (BSLM) from Managed Objects allows companies to manage IT services according to business priorities. The product is positioned as vendor-agnostic and a 'manager of managers.' It has broad integration capabilities to leverage other installed IT management solutions, and it can collect and combine business data with IT metrics to track key performance indicators. SLAs can be created that specify service levels for business metrics, such as transactions per hour, as well as infrastructure metrics, such as percent availability."
The report indeed confirms that BSM spending is growing rapidly and is expected to continue over at least the next several years. BSM solutions tend to provide tangible, quantifiable results for the business, as well as the IT organization, which in turn drives spending. Companies like Managed Objects that build their offerings around the BSM concept are generally well positioned to maintain their sales momentum even if faced with slight economic slow downs. These BSM investments still make sense when business slows due to their ability to help reduce operational costs.
Paul
Posted by: Paul Burns, EMA | May 8, 2008 9:52 PM