The power and pitfalls of knowing every side of the story As
a manager, your company’s ability to execute effectively cannot and
does not depend on your ability to scale your own execution across
superhuman multiples.
Instead, it depends on two things –
first, it requires a refined ability to assimilate data from a number
of different sources to formulate an accurate and complete picture of
the business as it stands today – and then, leveraging that picture to
formulate a clear and concise blueprint and course of action for where
the business needs to be in the future.
Secondly, it depends upon your ability to gain buy-in and
participation across a number of different constituents – both within your team and across the company.
The
challenge of building a blueprint, gaining buy-in, and then
orchestrating work across a broad spectrum of resources, is what
business management excellence is all about.
Interestingly,
there are a number of similarities between effective business
management and effective IT management – particularly, as it
relates to the
CMDB. From data assimilation, to blueprint, to plan of action – the CMDB provides a central
focal point -- an accurate and complete view of the IT infrastructure.
And
yet, CMDB data inaccuracy is the number one cause for CMDB project
failures -- followed closely by a lack of broad adoption of the
CMDB across a broad set of constituents within both IT and the
business.
Going
forward, the CMDB must be an absolutely accurate, trusted source of IT
infrastructure information. In addition, the CMDB must be widely
accepted and adopted across a broad set of IT and business users within
the enterprise. IT organizations will each need to address both of
these challenges for CMDB projects to be successful
over the long-haul.
Don’t think Managed Objects hasn’t noticed.
-- Siki
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